We process orders and ship very quickly (we’re really fast - sometimes in just 30 minutes!). Orders that have been processed or shipped cannot be changed or cancelled.

In the case your order has already been processed or shipped, we can walk you through the return process once you have received the item.

Contact us through our Live Chat on the bottom right-hand corner of our page https://cosmolle.com/ or a fast response.

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To make returns easy and pain-free, we always provide prepaid USPS labels for returns or free exchanges.

For the steps on how to return or get a free exchange, please click on the following link:

https://cosmolle.com/pages/return-exchange